At PMJ Auto Repair Services, every service call begins with a thorough Diagnostic Visit – our promise to diagnose your vehicle accurately the first time. We appreciate any diagnostic work previously performed by other shops or technicians; however, to protect the integrity of our service and parts warranty, we must independently verify the fault before performing any repairs. This ensures that every repair is based on confirmed, accurate findings and backed by our guarantee. Upon arrival, our mobile technician dedicates up to one full hour of professional diagnostic and troubleshooting time using advanced scan tools, test equipment, and veteran-trained expertise. This comprehensive process pinpoints the exact cause of the issue, provides you with a clear explanation, and delivers a precise, no-obligation repair estimate before any work begins. If a complex issue requires more than one hour, our technician will immediately pause, explain the situation, and obtain your explicit authorization before continuing (any additional time beyond the first hour is prorated in 15-minute increments). No guesswork, no surprise charges, and no unnecessary repairs – just honest, transparent, veteran-owned service you can count on.
At PMJ Auto Repair Services, every service call begins with a thorough Diagnostic Visit – our promise to diagnose your vehicle accurately the first time. We appreciate any diagnostic work previously performed by other shops or technicians; however, to protect the integrity of our service and parts warranty, we must independently verify the fault before performing any repairs. This ensures that every repair is based on confirmed, accurate findings and backed by our guarantee. Upon arrival, our mobile technician dedicates up to one full hour of professional diagnostic and troubleshooting time using advanced scan tools, test equipment, and veteran-trained expertise. This comprehensive process pinpoints the exact cause of the issue, provides you with a clear explanation, and delivers a precise, no-obligation repair estimate before any work begins. If a complex issue requires more than one hour, our technician will immediately pause, explain the situation, and obtain your explicit authorization before continuing (any additional time beyond the first hour is prorated in 15-minute increments). No guesswork, no surprise charges, and no unnecessary repairs – just honest, transparent, veteran-owned service you can count on.